DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove

Excellent the children really enjoyed the breakfast and wanted to stay extra days.

Everything was exceptional. Especially enjoyed the suite layout of the room. We didn't realize until we checked in and got to our room, that we had to change it to accommodate my elderly father with an accessible room (larger bathroom with safety bars). The staff was exceptional in getting us situated with the room change. The room was excellent and met all of our needs. We were also able to extend our check-out time which was extremely helpful because we were timing a home closing with the start of a long distance drive to our new relocation destination.

The rooms were very comfortable and clean.

Certain that I was comfortable! Our times to be Keyana, Yvonne and Diego have been exceptional in terms of customer service, every single time!! Impressive!! We're having a seasonal change in temperatures here and it's not easy to balance heat with a/c. There was a small issue with the system, Diego addressed it immediately and offered a room change, provided me with extra warm blankets when I refused because this one was so comfortable. In spite of the heat, which was 70 degrees, no big deal for any of us. I'm just thin and get cold easily. They did everything they could to make me feel at home and it worked! Thank You!!! I'm waiting for my pipes at home in Wisconsin, to thaw from the winter freeze so, I'm just booking a few days at a time. I loved staying at The Double Tree Suites Hilton So Much!! Many Thanks to Diego, Keeyana, Yvonne, Leslie, Jose, and phenomenal maintenance staff, that came to my room at least 4 times to ensure my comfort. Just, Wow!! I've booked my stay 4 times over just last week! Never, felt better during a move!! Thanks for the great rest friends!! I appreciate you!!

Staff and facility was fantastic and everyone was very nice